I’m writing to express my sincere appreciation for the excellent support I received from Chelsea, my housing representative, regarding the recent issues with the apartment at 1 Mount Street, Lincoln LN1 3JE.

Chelsea handled the matter with professionalism, efficiency, and genuine care. She listened attentively to my concerns, communicated clearly throughout the process, and ensured that the issues were resolved promptly. Her proactive approach and friendly manner made a stressful situation much easier to manage.

I’m truly grateful for her outstanding service and dedication. She is a credit to your team, and I wanted to make sure her efforts are formally recognised.

Thank you once again for the support.