Very bad
I don't trust ScottishPower because they like bullying me all time by send 22 letters, 12 emails and 22 phones calls saying that I own money I do understand that own them money and my name is on account but they shouldn't have sold electric to child. When they know that I'm deaf and also disabled to their don't care.
Reply from ScottishPower
Hi Samantha,
We appreciate you sharing your experience. We're sorry to hear about the high volume of communications and the distress caused, especially considering your circumstances. We can see that you have an open complaint on the account which is being dealt with by our complaints team. We will monitor the status of your complaint to ensure actions are adhered to, and the complaint is resolved.
If you do need anything in the meantime, please don't hesitate to contact us.
Kind regards,
Cassie