Review of Primo Water


Rated 1 out of 5 stars

Overpriced and they never even bring…

Overpriced and they never even bring more water. I tried to tell them to pick up their equipment months ago, which they didnt. Now they've sent me to collections over services never even provided! This company is awful. Customer service is beyond non existent. The water doesnt even taste right. It tastes like tap water for the price of good spring water. Do yourself a favor and avoid this company

September 11, 2025
Unprompted review

Reply from Primo Water

We’re sorry to hear about your experience. This is not the service experience we want for our customers. Please reach out to us at pbonlinereviews@primobrands.com so we can review what happened and make sure this is addressed.