WOW!!! Above n beyond customer service! Made 2 orders forgot to add bac water in, so made another order just for bac water, so I reached out they responded right away they refunded one of my shipping costs even threw in a extra 2ml bac water for me since everything was going to 2 separate addresses! Can you say amazing! I can’t wait to get my shipment!!! Wish a lot of companies were like this!