Fischer-Zurich.com is a scam. Although the website gives the impression of having stock in Switzerland (prices shown in CHF with VAT included), the products are actually shipped from China. They are of very poor quality and do not match the descriptions.

When customers complain, the company offers a small so-called “eco-friendly” refund (starting at 15%) to discourage costly returns (in China) then raises it to 20–40%. This fraudulent scheme has been reported by many others as well. You must dispute the payment with your credit card company without delay.