Dear client,

We respond to all messages in the order they are received and do our best to assist as quickly as possible.

After reviewing your chat history, we can confirm that our team has already replied to your inquiries. If your parcel contains restricted items that we are unable to ship, we can arrange to return them to the sender.

For future purchases, we kindly recommend checking with us in advance to ensure the items can be shipped to your destination. This will help avoid delays and any possible issues with restricted goods.