Review of DiscountMugs


Rated 4 out of 5 stars

Lanie came online with me and saved…

Lanie came online with me and saved this review from being terrible. The design tool would not let me scroll down to design the bottom of a planner for our Veterans Dinner. It was crooked and too small. I tried to change the design but it wouldn't even let me access the text at the bottom at all. I was getting very angry and then Lanie came online and saved the day. She fixed everything, sent me the cart to checkout, and even took my tax exempt form to send for approval. Thanks again. I look forward to seeing the final product.

September 9, 2025
Unprompted review

Reply from DiscountMugs

Thank you so much for sharing your experience! We’re thrilled to hear that Lanie was able to step in and turn things around for you. We’ll be sure to share your kind words with her — she’ll be delighted to know she made such a positive difference. We truly appreciate your patience and look forward to delivering a final product you’ll be proud to share at your Veterans Dinner.