If I could rate this dire company it would be zero not one.
Purchased some Calor gas, given wrong bottle, so called their head office put through to some overseas pleb who said to return back to Morrisons Petrol station for exchange.
On arrival given excuses that they couldn’t issue a replacement or refund as their head office must email station to authorise this.
Obviously lies as their customer services didn’t mention this at all!
I will never use a Morrisons station again obviously consumer rights were on my side but they just kept putting obstacles in my way to gain a refund or replacement!
They need investigating and Morrisons should be ashamed selling their stations to MFG… more like Motor Fraud Group…