I had an excellent experience working with xTool. Siri Song was incredibly helpful throughout the decision-making and ordering process — responsive, patient, and knowledgeable. Her support made the entire experience smoother and more confident.

I did run into issues with their financing partner, Clicklease. Unfortunately, they lacked the transparency and communication I needed to feel comfortable using their services. That said, xTool Product Expert Maja went out of her way to try and assist, and I really appreciated her professionalism and effort, even though I chose a different financing route in the end.