I have been a Genesis Mining customer since 2018. Over the years, my account has accumulated 15 BTC, but I have not received any payouts despite seeing transactions on the blockchain.

The dashboard is often frozen, and support responses seem designed to delay rather than solve the issue. Genesis Mining is still active, but my funds remain locked without a clear resolution.

This is not just a small amount . I want to warn others to be careful and demand that Genesis Mining release my funds.