Review of Innersensebeauty


Rated 1 out of 5 stars

Poor customer service

Worst customer service. Sent multiple emails to cancel my order the day I placed the order as I forgot to include my discount code and wanted to add a few more products to my order. I have not had a response.
I have received the package but have emailed multiple times regarding where to return the package to receive my refund. Still no response.
With being a high end beauty brand that is not cheap, they definitely need to work on their customer service.
It also claims on their site that you will receive a free hair detox mask with all orders over €20 but this package did not come with the hair mask even after spending over €90.
I do not think I will order from this site again. There are multiple other sites to find Innersense products that ship to Ireland. I don’t think I will order through innersensebeauty .ie ever again.

August 19, 2025
Unprompted review