I worked with Frank Stevens. He was excellent before the deposit was made, displaying professionalism, great communication, and quick responses within seconds. However, after the registration deposit was received, all communication stopped. Frank refused to explain missed deadlines, and I was waiting at home from work for a truck that never arrived. I missed time from work waiting for a delivery that never came, with no explanation. When I finally reached him and scheduled another delivery day, it was even worse than the first. Overall, this was a disastrous experience, and it was very frustrating. I will never use this team again. No one answered the phone at his office, and Frank had no backup plan. This has been a complete tragedy from start to finish.