Review of Pearson VUE


Rated 1 out of 5 stars

I wish I could give zero for the…

I wish I could give zero for the customer service . Looks like they outsourced it to India and people there are so rude with zero manners. I paid the amount for the test and couldn’t reschedule so had to call the customer care . The first guy who answered told me he had some issue accessing my account and he would transfer me to the other related person but he transferred me to some transport company in US . Is this some kind of a joke ? I called again and this time the lady who answered kept on saying she couldn’t hear us . Looks like she was somewhere outside and didn’t want to answer the call . We could clearly hear the outside noise . With more than 2k reviews with 1 star rating I think it’s high time the organizers have to take some action.

August 16, 2025
Unprompted review
Advertisement