Stay away from them!!!!
I purchased a custom made item, for my wedding, even Paid EXTRA for the so called "Rush shipping ", e-mailed them numerous times, with the status of of my order, since the tracking number wasn't linked to their shipping company, they told me to wait.
Second time asked for a refund, They said we will only refund you 70%..never received refund, emailed them 3 times already..and nothing..and by the way I'm still waiting for the product to arrive, 4 weeks later.