I have been buying from truffle shuffle for myself, my husband and kids for at least a few years now, always a good interaction. Sizing can be a bit off depending on the different styles of T-shirts/sweatshirts. If in doubt I ask them and they advise, on the occasions that they haven’t fit despite me checking they have provided a free returns label to return or exchange, this has happened a couple of times and the customer service have been fantastic! Including a tee I bought for my husband that was not the size it should have been but another hassle free return and refund. I have also ordered a couple of times and forgotten to add the discount and when I reach out they refund the difference without an issue. I have a lot of t shirts and sweatshirts and the quality has been very good, all have washed well we have never had an issue on quality yet. Some t shirts are thicker than others but I can tell that from the pictures so it’s not unexpected and even the thinner ones are still good quality. I have had a issue with faulty loungefly bags which as they are a brand they sell and packaged up by the manufacturer wouldn’t be picked up by them but again they have returned free of charge and replaced promptly so no complaints. It’s refreshing to deal with a company with such a friendly, helpful and reliable customer service so even with small hiccups it’s made us very long term customers and we highly recommend to others. They stock in hmv now but I still prefer to deal with them directly. Love this company.