Sorry to hear the catering trolley didn't include any items you'd have preferred. We do have regular surveys, trial new items and also consult other train operating companies for snack popularity amongst travellers. Due to limited space, we are unable to offer freshly made meals prepared by onboard chefs, but we do find our vegan or vegetarian sandwiches & wraps are popular as a healthier option to onboard snacks.

We would always encourage customers with certain food allergies, dietary requirements or preferred food, to purchase before you board from the many station food outlets or more than happy for you to bring items from home, as we are unable to cater for all.

One of Lumo's companies values is sustainability through every thing we do, from our fully electric fleet to our paperless office environment. With this in mind we offer popular longer shelf life snacks to reduce wastage, whilst regularly monitoring sandwich and wrap order quantities aiming to sell all rather than dispose.

I hope that's gives you some understanding of our catering offering. Thank you for your feedback, I'll make sure this is passed on to the team.