Hi,

Thank you so much for taking the time to share your experience with us!

We’re delighted to hear that you were happy with the product, speedy delivery, and the support from our customer service team. It’s always encouraging to know when our efforts make a difference.

We’re sorry to hear about the issue with the delivery team asking you to come downstairs — that’s certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. We’ll be sure to pass this feedback along to help improve the service moving forward.

If there's anything else we can assist with, please don’t hesitate to get in touch.

Best regards,
Bedkingdom Support Team