Awesome product
I am so impressed by the speed of delivery. I was not expecting next day DHL delivery, and that's what I received.
The packaging deserves acknowledgement. It was equally as impressive. Extremely high quality and a joy to unbox and assemble. Perhaps a minor constructive criticism. The instructions weren't as straight forward on the forward facing model, and I couldn't locate a video tutorial. However, once figured out, they couldn't have been easier to assemble. Great design.
The product itself is exceptional. You have most definitely gained a loyal customer, and I will be promoting shoe stacks to my sneaker community.
Congratulations on developing a truly outstanding product, I wish your business great success.
Out of the 24 boxes ordered, all but one arrived with no defects. One of the boxes has an annoying scratch on the screen. I had a conversation with the owner and founder of shoe stacks who couldn't have been more helpful, reminding me the shoe stacks orders come with a life time guarantee on components. He has arrange to have a replacement screen sent out free of charge.
Excellent product, highly recommend.
Reply from ShoeStack
Hi Mike
Thank you so much for the amazing and detailed review — it truly means a lot to us! We're thrilled to hear you were impressed with the next-day DHL delivery and the unboxing experience. We put a lot of thought into both our packaging and product design, so your feedback makes it all worthwhile.
Thank you also for the constructive comment about the instructions for the forward-facing model — that’s really helpful and something we’ll definitely look into improving. We're always striving to make things as seamless as possible.
We’re so pleased to hear that you're happy with your Shoe Stacks and even more so to have you as part of our community! Please do tag us in your setup photos @shoestack — we’d love to see your collection and share it with fellow sneakerheads 🔥👟
Also, glad we could get that scratched screen sorted quickly for you — our lifetime guarantee is there for exactly these rare occasions.
Thanks again for your support — it genuinely means the world.
– The Shoe Stack Team