Hello,
Thank you for your feedback. We’d like to clarify a few points that may help provide more transparency into how Vinovest operates.

First, wines are not only sold through our platform—they are actively listed and marketed to a broad network of external buyers across the global fine wine trade. Our goal is always to help secure competitive offers, but timing can vary depending on market demand and wine maturity.

Regarding storage fees, these are essential to ensure that your wines are professionally stored in temperature- and humidity-controlled facilities, fully insured, and preserved in optimal condition. These fees continue to apply while wines are listed, as they remain under our custodianship until the point of sale or shipment.

We understand the process can feel slow at times, and we appreciate your patience. If you have specific concerns about your account or listings, our team would be happy to assist—please reach out to us at hello@vinovest.co
Thank you again for taking the time to share your feedback.