We dealt with Arturo from the start- he was very helpful and knowledgeable regarding suggestions for our itinerary. It was thoughtfully planned, with regards to the altitude, with our start in Sacred Valley, and end in Puno, Lake Titicaca. They were always on hand to provide prompt replies to my endless questions. The guides we had in Peru were outstanding and provided us with great explanations and were able to answer all questions. All the hotels booked were great, and some were oustanding. A message was sent every night detailing our next day's trip, and everyone was always punctual and polite. This all helped to make our bucket list trip to Peru one of the best that we have had. We are so impressed with this company, and their attention to a personable service.