DO NOT TRUST THIS COMPANY Bought a pair…
DO NOT TRUST THIS COMPANY Bought a pair of shoes and what arrived were not the correct size. Made it very difficult to return the item and would not meet the cost which as it was in China cost a fortune. I retunred the item at great expense and received no refund. The company are saying the item was not delivered despite confirmation from delivery company and the tracking number being provided. This company is a con. About to report to trading standards.
Reply from Pure Luxuries London
Hello Sally,
Thank you for your review; however it appears that this is for a different company than ours. We do not sell shoes and specialise in leather bags, purses and wallets instead.
Our items are also dispatched and returned to a UK address and not China as stated in your review.
I hope the company in question can resolve this matter further.
Warm regards,
Dan