Hi Mrs Allyson,
I'm really sorry to hear that your delivery was not handled as instructed, and that the driver failed to follow the safe place directions by not coming through the front gate to your front door. I completely understand how frustrating this must be, and I sincerely apologise for the inconvenience caused. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely deliveries in the future. Your feedback is invaluable in helping us make these improvements. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?Thank you,
Yodel Team