Hello Simon,

Our games, as well as those offered by our trusted partners, utilize advanced technology and sophisticated algorithms to ensure that every spin produces completely random outcomes. To ensure the highest standards, all our games have undergone rigorous quality assurance procedures before being made available to our players. We understand that randomness means you may experience both winning and losing sessions during your gameplay. If you ever have any questions or concerns, please don't hesitate to reach out to us at support@fortunecoins.com.