Review of Redwood Outdoors - Home Office


Rated 5 out of 5 stars

Redwood has so many options available…

Redwood has so many options available and thus far, we have zero issues that weren’t related to something we did wrong in the build phase. We were fortunate to be able to visit the showroom and the sales manager was really helpful in making a decision. We optioned a more powerful heater when we ordered and our sauna heats to 80c in 60 minutes. The assembly process was easy enough, there are a few things to pay attention to with left and right side of the sauna. Additionally, the heater instructions are a little confusing, there are different versions delivered with the heater versus what is available on the heater manufacturer’s website. Overall the sauna does what we hoped and were informed it would do and when we had little issues during assembly the heater manufacturer was readily available to assist.

October 1, 2024
Unprompted review

Reply from Redwood Outdoors

Hi Isaac! Thank you for the great review! We’re so glad to hear that the sauna is performing just as expected and that your showroom visit was helpful in making your decision. We appreciate your feedback on the heater instructions and will look into that to ensure we can provide clearer guidance. It’s great to know that the assembly process went smoothly overall, and we’re happy to hear the team at Harvia was able to assist you with your heater. Thanks again for choosing Redwood Outdoors, and we’re here if you need anything in the future!