Thank you for your feedback. We understand how frustrating that experience must feel, especially after reaching Diamond status.

Please keep in mind that all game outcomes are determined by independent, certified game providers, and Modo does not have the ability to alter results. You can review a game’s RTP and volatility in the info tab prior to playing, which may help inform future sessions.

If you’d like us to take a closer look at your account or check for any technical issues, feel free to contact support@modo.us. We appreciate you taking the time to share your experience.