Hi Chris,

Thanks for getting in touch. I’m very sorry that our email was confusing, and I can certainly clarify what’s needed.

The message you received means your review was flagged for verification. It was asking you to reply to the email itself with some documentation. This is a standard step we take to ensure all reviews are based on a genuine experience.

If you can find that email, please reply directly to it with your proof of experience. This guide shows what works best: https://help.trustpilot.com/s/article/Which-documents-help-us-verify-your-review

Our Support Team can also help you if you contact them here:
https://help.trustpilot.com/s/contact-us?language=en_US

-Sarah, The Trustpilot Team