Review of Smart Cellular


Rated 1 out of 5 stars

Fraudsters

Fraudsters! I was selling an Iphone 12 and Iphone X, both in pristine condition, in original boxes with accessories (they had screen savers and Otterbox protected since new). I sent them off in the hope that they would come near the £300+ cash listed (subject to condition). They offered £10n for the Iphone X and £70 for the Iphone 12 because they had"marks" on them. I know they did not as I would never have sold them. I paid for them to be returned and then the hassle began.
The offer was increased by £20 overall but I insisted I wanted them back. I kept emailing and having replies saying I would save the postage etc if I took the offer.
After 2 weeks+, I got fed up and accepted a slightly increased offer due to the fact that my wife said to do it. I guessed they had already sold them and then tried to wear me down. If I lived closer to them, then they would see an angry man! I am sure they do that with everyone who tried to sell them a phone.
These people are fraudsters in my opinion and anyone who deals with them should be aware. DO NOT TRUST THEM!

June 3, 2025
Unprompted review

Reply from Smart Cellular

We’re sorry to hear you were unhappy, but we fully inspect every device under LED lighting and record its condition. Offers are adjusted only when there are visible issues. We never sell items before a customer agrees. All return requests are honoured, and we regret if our messages came across as pushy.