Really fast response
Really fast response, I reported the issue Sunday evening and by Monday morning Tom had been to survey it, confirmed it was a leak and begun the process of booking in the excavation and repair. Very efficient and kept me updated with what was going on
- job (14025421)
June 16, 2025
Unprompted review
Reply from Severn Trent
We appreciate you taking the time to share your experience. We're happy to hear that Tom resolved the issue quickly and efficiently, and that you were kept informed throughout the process. Thank you for your positive feedback!
Best Regards,
Cormac
Trust Pilot Team - Severn Trent