Hi Deborah,

I'm really sorry to hear about this poor handling of your delivery. A parcel should be delivered with care, and it's frustrating that your doorbell wasn’t rung or your door wasn’t knocked on despite people being home.

I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.