Review of Pearson VUE


Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I made an account through Certiport and purchased my exam voucher for the Adobe Premiere Pro exam. I couldn't even get to the testing portal! It kept saying that it was unable to access my information, but it was all clearly there on my profile. I called the customer support line for both Certiport and Pearson VUE, they just kept bouncing me back and forth. No one knew what to do, and they kept asking for an Adobe Canidate ID (Which doesn't exist). I spent 4 hours trying to take the test that I paid $150 for and it never happened. There was no refund either. Every time I gave them my email address they said there was no account but I was clearly logged in on my screen. I studied hard for a month only to be scammed out of $150 with no clear explanation at all. Pearson is a complete joke and should be shut down!

June 5, 2025
Unprompted review
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