EnergyCasino
So! I did 1000 spins on the VALHALL GOLD game where you need at least 3 pieces to get the bonus spins! I never spun more than 2 pieces out of 1000 spins! The biggest win I spun was 3 euros 25 cents out of 1000 spins! I play this game on several platforms and within 200 spins it always spins the minimum 3 bonuses everywhere, but there were places where it also spun the maximum 6 bonus cubes! It is clear to me that they are manipulating the accounts with software! Or the RNG of the games has been modified! I am sure that you will not win money from here! But good luck if you deposit here!
Reply from EnergyCasino
Thank you for sharing your feedback regarding your experience with the VALHALL GOLD game. We understand your frustration and appreciate you taking the time to explain your concerns.
At EnergyCasino, all our games operate with certified Random Number Generators (RNGs) to ensure fair and unbiased outcomes. The frequency of bonus symbols and wins is determined entirely by the game’s RNG, and variations can naturally occur due to the random nature of each spin. While some sessions may appear less generous than others, this does not indicate account manipulation or software tampering.
We take responsible gaming and fair play very seriously and regularly audit all our games to meet strict regulatory standards. If you have specific concerns about your account or game behavior, we encourage you to contact our support team at support@energycasino.com so we can review your session in detail.
Thank you again for reaching out, and we hope to continue providing a safe and enjoyable gaming experience.
Kind regards,
EnergyCasino Customer Support Team