Repairs at lookers Nissan Gateshead
I had my car at lookers Gateshead for repairs. The service manager and reception staff were great. The lady that dealt with me to book my car in when I arrived, wasn’t very welcoming and didn’t have a great attitude which was a shame as everyone else had been so lovely
May 12, 2025
Unprompted review
Reply from Lookers
Hi Kerry, We appreciate your feedback and are happy to hear that you found the service manager and reception staff great. We're sorry that your initial interaction wasn't as welcoming as it should have been. We'll address this to ensure all our customers receive a consistently positive experience.
Kind regards
Lookers Customer Service & Resolution Team