Reply from Yodel by InPost
Hi Karen,
I’m really sorry to hear this. A delivery driver should always take the time to properly notify you when dropping off a parcel, and simply leaving it without chapping the door is frustrating and careless. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure more responsible and considerate deliveries in the future. Your feedback is invaluable in helping us make these improvements. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?
Thank you, Yodel Team.