Review of Fred. Olsen Cruise Lines


Rated 4 out of 5 stars

Had a great holiday on Borealis

Had a great holiday on Borealis. Staff were wonderful and all perfect on ship. Well organised and I felt really looked after. Only one complaint!! The boat trip round the tulip fields was ridiculous. An hour on a boat skirting fields with no tulips. It was bitterly cold and all on board couldn’t wait for it to end. I appreciate that the tulips were in bloom early but it seemed pointless. Maybe after the tulips have been cut passengers could be given the chance to cancel and get a refund. The gardens were lovely but cancelled out by boat trip.

May 12, 2025

Reply from Fred. Olsen Cruise Lines

Good afternoon Joan,

Thank you for your review, following your recent cruise with us. We are so sorry to hear that it did not meet your expectations.

Please rest assured this matter will receive the full attention of the Guest Relations Department. Our dedicated team will conduct a thorough investigation into the matter and be in touch with you shortly to discuss this issue in more detail.

Kind Regards,

Zoe
Guest Relations