I am wondering if this is a scam
I am wondering if this is a scam . I ordered food a week ago and still haven't got it . No one seems to know anything but they sure are quick to ask me to reorder!! I don't get this type of service . This is beyond crazy. Ordered toys and liiter from USA and it got her already. I am in the same country and this company . 3 days max it should have taken . And asking for help seems to be unbelievable! Wow !!
Reply from Just Russel
Hi👋,
I’m really sorry to hear about your experience and I completely understand your frustration. 😔 We strive to provide the best service, and it sounds like something went wrong with your order. This definitely isn't the service we aim to deliver.
Can you please reach out to us through this link: Support Contact so we can look into this right away and get everything sorted for you?
We’ll do everything we can to resolve this and ensure your experience with us is a positive one.
Kind regards,
Joy vet Just Russel