Thank you for the review Daniel. We are sorry to hear that your experience with Klarna is not measuring up to the standard we have set for ourselves. We want to ensure that you feel you are being heard and that you receive the support you deserve. Unfortunately without more detail we cannot provide accurate, nor adequate instructions on how best to address the issues that you may be facing. You are welcome to take a look at https://www.klarna.com/us/customer-service/ to find a general list of common issues, as well as how best to address them. You may also log in here, or reach out directly via the App to chat with our team for further support.
We are always looking for ways we can improve our services to better meet the needs of our customers and we also welcome you to submit any thoughts about your experiences using the service, as well as with our team, or suggestions for changes we can make that would benefit your experience to our customer service as a part of our feedback procedure.
You can find information on this process at https://www.klarna.com/us/feedback-and-complaints/