Hello, we have requested your information to find out if you are our customer. Please reply to the email from Trustpilot. If you are our customer, we will contact you immediately and solve your problem.

We do not block anyone's IP address, usually if too many requests are sent, the system may detect it as a bot and ban it for a short time. You can solve this problem by restarting your modem device.

We are waiting for your message.
Kind regards.