Greedy business with shameless practices
Unilaterally removes features you paid for. 
Restricts functionality/support if you don't use Synology-branded drives, which are basically overpriced third-party drives with a sticker and custom firmware locking them to Synology devices.
Update (10/11/2025): They reversed the decision and restored functionality after sales dropped.
April 19, 2025
Unprompted review