Review of David's Bridal


Rated 1 out of 5 stars

Will never shop their website ever again

I placed an order one week ago for shoes that said they should be delivered at my house today. The order was placed exactly a week ago, but they still did not ship them. I have had no contact from this company, aside from the initial email confirming my order and then the text messages that I initiated to find out if they were ever going to ship the shoes. I purchased a pair of shoes elsewhere yesterday, since I didn’t have much faith in getting these shoes in time for my event. David’s Bridal claims they can’t cancel an order once it is placed, which is ridiculous. They should just cancel this order for me at this point, because I told them I don’t need the shoes now. It’s not my fault they didn’t ship them! At this point, I am going to have to wait until I get them in the mail, and either drive 28 miles to return them to the nearest store, or pay $14.99 to ship them back. No standard pair of shoes from a well known company should take over 7 days to ship, especially when they say on the product page that they are “in stock”. The shipping label was not even created yet…so somebody clearly isn’t doing their job right, but me as the customer is the one that has to deal with the crap end of the deal now. It’s pathetic.

April 15, 2025
Unprompted review
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