Its a total scam company. They claim that they are based in Ontario with their warehouse in BC but thats completely false. They are based in South Asia and the delivery time will be 4 if not 5 times longer than what they tell you it will be.
I was willing to pay a premium price for high quality custom boxes WITH A QUICK TURN AROUND! If I had the time to wait 1.5 - 2 months for a tiny volume of tiny boxes for the crazy prices I paid...I could have easily gotten them from a fraction of the price from other places.
And they have the audacity to email you back after my bank refunded me the crazy cost to tell you how you have done them wrong...absurd.

"Sam" run your business honestly and tell your customers the actual time it will take to get the boxes made AND where the boxes will ACTUALLY be made and maybe you will have better chances with your business.