Nice product. Terrible customer service. They also promised free shipping over $179. I spent over $200 and they still charged me for shipping. They then had the nerve to mock me for wanting the shipping cost back. Which they lied and said was free. I will NEVER buy from them again. And I am starting to doubt that their pans are actually safe. There are competitors out there who gotta have better customer service than this. I mean it doesn’t get worse. They don’t respond back. Nor do they respect their customers. Once they get your money they basically flip you off. Worst run company ever. AVOID!