Everything was faultless!
The delivery was perfect in every respect - timely, in accordance with my instructions, and the product was undamaged in any way.
I had very high hopes for the vacuum cleaner, too, especially after having had a Vax upright that kept clogging up without any means of detaching the hose to clean it.
I had also taken a risk with a stick vacuum cleaner, which didn't raise the pile, and for which I needed to be Herculese to take it apart to use as a hand-held vacuum.
So my benchmark for the Hoover was very high, and I was amazed to find that it exceeded even my exaggerated expectations. Hoover was sold out of the HL5 with the pet turbo, but the discount coupon made purchasing that separately from Amazon affordable.
I'm delighted to report that the Hoover has, after using only four times, begun to raise the pile. My carpet has begun to recover the glow that it had when it was new nearly ten years ago.
Reply from www.hooverdirect.co.uk