did my second withdrawal which was pending. logged in to check the statis of the withdrawal, just to find out that my account was deactivated which was done not by me. i lost money with your miner. i will let others know that this is a scam.
March 21, 2025
Unprompted review
Reply from ECOS mining
Hello cowboy_coyote_yahoo.com,
We understand your frustration and take your concerns seriously. Below are key points to address your situation:
Account Deactivation : If your account was deactivated unexpectedly, please provide proof of your identity (e.g., ID document) and any screenshots of the deactivation message. This will help us verify and reactivate your account promptly. Withdrawal Issues : Withdrawals require verification and must meet the minimum threshold (0.001 BTC). If your withdrawal was pending and resulted in account deactivation, we need to investigate further. Please share transaction details via HelpDesk: https://ecoshelp.zendesk.com/hc/en-us/requests/new . Request for Proof : To resolve this, we kindly ask for: Screenshots of your account activity before and after deactivation. Communication logs with our support team regarding your withdrawal. Scammers Using Our Name : Many fraudulent entities impersonate ECOS. Ensure you used the official website (ECOS.am) or app (Google Play/App Store). Providing false information is punishable by law. We assure you that ECOS has been operating legally since 2017, supported by the Armenian government, with over 400,000 users globally.
If you believe there’s been an error, our team is ready to assist you. Please contact us directly for a thorough review.