I do not know them by name but he or she is cool, always respond to my messages and helps me. This is my go to place to buy any games from Asia as fast delivery, always pack well. I have bought from Bazaar for years now as they sell on ebay as well but cheaper to buy from website and i never worry as they have never let me down in the years i have bought from them. If i had to guess i be shocked if i have not bought 100+ games over the years from them.