A recurring theme on this comments board is "Do not ever get involved with James Gibb because they are rude and useless." Two things right there. Homeowners/tenants do not CHOOSE to have this corrupt company as their factors. Many a time, they get saddled with this company. You may have had a perfectly decent factor previously, but if that factor chooses to get out of the factoring business or simply wants to cash in, then the company which it sells itself to may not be as decent and honorable as the factor that is bought up. In other words, the diabolical JGibb "inherits" the homeowners/tenants from the previous, decent factor. It's not as if the homeowners have a choice. Is that so difficult to understand? Secondly, this particular company isn't "useless" at all. Using the word "useless" suggests that no malice is involved and the people running the company are simply inefficient and not good at that their jobs. That is not the case here. What this company has been doing for years is a deliberate strategy to mislead and lie and con clients out of millions of pounds by issuing fake invoices for services that they've never provided nor has any intention of providing. (Not to mention awarding a contract to "former" Director David James King Reid's wife (Lorna Reid) for an out-of-hours emergency call-out service without putting it out to tender, as Scots law requires.) That is a whole world away from being "inept". One is a criminal act whereas the other is not. If a pilot crashes a plane through ineptitude, that is one thing. If a pilot crashes a plane deliberately (like that Germanwings flight circa 2015), that is a completely different scenario. JGibb is a criminal company. I have said this on this board repeatedly and have had my comments removed by Trustpilot at the behest of Nic Mayall, one of the "former" Directors of this company. Inverted commas because I believe he is still connected to this company and his "resignation" on 29th Oct 2024 was a false declaration to Companies House. I suspect he, David Reid, and a third Director, Douglas Weir, never resigned and submitted false information to Companies House. See my previous comment on why I think that is the case. So, when you folks say, "Don't ever get involved with this company", you simply DO NOT comprehend the true nature of what is happening.