All looks good until you try to get your promised rewards
I've been using this card for over 2 years, paying monthly subscription and collecting their PLU token rewards.
Recently I wanted to withdraw my collected PLU from the app and they want to charge me a 180 EUR (!!!) fee! I didn't want to believe, but then asked around in their socials and this huge fee is really the case!
This reminds me of some scam "companies" which lure you in with a promise of high rewards and then when you try to withdraw they just charge you with enormous fees. It seems that sadly Plutus started to apply the same or similar shady tactics...
I thought Plutus was a decent and reliable company, but now I really doubt that. I feel deceived and I'm going to close my account ASAP.
My recommendation if you're considering joining them: AVOID!!!
Reply from Plutus.it
Hi Ron,
I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.
We take claims like these seriously, as they do not reflect the experience of the vast majority of our customers. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.
PLU can be used in-app for utilities like PlutusGifts, PlutusMiles and PlutusTravel, and starting in 2025, you’ll be able to skip payout fees completely. In January, new reward-level benefits include Free Payouts, Double Rewards & Golden Tickets. Furthermore, Stackable Perks are already live.
If you're not on a reward level, a dynamic fee applies to cover costs, encourage in-app PLU use, and support the platform's long-term success. These fees have existed since inception and were free for an extended period. More details: https://x.com/Plutus_Support/status/1785383378356740436