We’re really sorry to hear that the patches didn’t work as expected for you. We know that everyone’s skin is different, and sometimes a little extra skin prep can make a big difference in how well they work.

For the best results, we recommend double cleansing before applying—starting with an oil-based cleanser to break down excess sebum, followed by a gentle water-based cleanser. Using a 2% salicylic acid exfoliant beforehand can also help loosen buildup in the pores, making it easier for the patch to absorb impurities. And always make sure your skin is completely dry before applying so it sticks properly.

That being said, we completely understand that our product might not be the right fit for everyone, which is why we offer a money-back guarantee.

Our team will reach out to you via email to see how we can help turn your experience into a positive one. We appreciate your feedback and hope to find a solution that works for you!

Sincerely,
Vue Swiss