If I could I would give -0 stars
If I could I would give -0 stars. Avoid this scam company as much as possible!!!!!!! Electricity cost more than rent!!!! plus they send the amount in euros even though we live in Denmark. We are talking to my husband that we will contact consumer rights and lawyers. The next time the electricity came to €425 for two nights, and they aggressively demand payment.
Reply from NOVASOL Danmark
Dear Audrone,
We are sorry to hear that you have had a bad experience.
We charge the consumption in the currency specified in the rental contract. Sometimes we can only issue bills in euros, for example if the booking was made through a partner, we apologize if this has caused confusion.
We would always like to check if the consumption bills are correct, but we can only do this if we receive your booking number. As you have not returned with this, we would therefore advise you to contact our customer service if you want us to review your bill.
Kind regards
Kristine, Novasol