Review of BT Business


Rated 3 out of 5 stars

slow

was told to switch off hub 2/3 times a week for it to update but im sure your not supposed to keep switching on and off internet gets reset them over days weeks gets slower n sloweron monday not recognised think the code was nf02reset it friday back to slow internet this was when told to reset every week

January 13, 2025

Reply from BT Business

Hi Mrs Leiper,

We're so sorry to hear about the internet speed issues and the need to frequently reset your hub. We appreciate you bringing this to our attention and would like to look into this. Please reach out to us privately on our social media channels:

X - @BTBusinessCare | Facebook - BT Business

We'll take some details and support you. Please mention you've contacted us from Trustpilot.

Best wishes,
Aimie — Customer Excellence Specialist, BT Business