Excellent Product and Excellent Customer Service
I ordered a coat in the style that I liked. Unfortunately, after communication with the customer service team, I realised my mistake. IJ quickly and professionaly tried to allocate a new coat to me etc. The person whom I dealt with was so kind, considerate and professional to deal with and I can only complement your company on your terrific products and staff.
January 27, 2025
Unprompted review
Reply from ILSE JACOBSEN HORNBÆK
Dear Erika.
What kind words and a full five stars - thank you very much!
We really appreciate you taking the time to write about your experience with both our products and our service.
We will do our very best to give you the same great experience next time:)
Kind regards
Iben
Customer Care